FAQ
Answers before we start building.
Common questions about Brandlynk websites, software products, integrations, timelines, and post-launch support.
1. Do you support M-Pesa integration?+-
Yes. M-Pesa integration through Safaricom Daraja API is a core part of our websites, apps, and software products. We support STK Push, payment links, deposits, fee payments, transaction callbacks, and reporting flows.
2. Is KRA eTIMS compliance included?+-
Yes. BrandPOS and BrandERP can support KRA eTIMS workflows for fiscal receipts and compliance reporting. We scope the exact integration based on your business setup and regulatory requirements.
3. Do you work with businesses outside Nairobi?+-
Yes. We support clients across Kenya and East Africa through remote discovery, online demos, cloud deployments, staff training, and scheduled support sessions.
4. How long does a typical project take?+-
Starter websites usually take about 14 days, business websites about 21 days, and larger platforms are scoped after discovery. Product onboarding timelines depend on data migration, integrations, and staff training needs.
5. Can you connect our website to POS, CRM, or ERP systems?+-
Yes. We build integrated digital workflows, including e-commerce sites connected to inventory, CRM lead capture, M-Pesa payment collection, SMS notifications, and product dashboards.
6. Do you provide support after launch?+-
Yes. We provide post-launch monitoring, maintenance, training, and support packages so your team is not left alone after deployment.
Still deciding what to build?
Start with the problem. We will help you choose the smallest useful website, app, product, or integration.